All reviews of John Citizen
Review about: Upsie
Note 20G ultra
Purchased warranty in September 2020 and attempted to file a claim in January 2021. Was told that their system didn't show my policy. However on their app all the info was available. I was told that I made a mistake when purchased the policy and needed to pay an additional fee. After paying the additional fee It took a full week to get this matter resolved. Once I arrived at their approved repair center, it took almost 2 hours to get the necessary claim info forwarded to repair center and get repair started. Do yourself a favor and shop else where. Lost time and lots of aggravation is not worth the few bucks you save.