All reviews of Jonathan Bernstein

  • Review about: Gunmagwarehouse

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Four glock mags (never delivered)

    CAVEAT EMPTOR!!! The mags I ordered got lost by USPS and GunMagWarehouse is insisting that *I* be the one to follow up with USPS (even though they're the ones who have the package insured) and provide proof to them that USPS says it's definitely lost. And USPS is backed up for many weeks due to Covid, so I'll probably never get an answer. When I send a product to a customer and it gets lost - and that's happened - I send an immediate replacement, no questions asked, and then submit a claim to the shipping company, USPS or UPS. GunMag has totally forgotten the concept of customer service. Now I have to out of pocket for about $60 to get the product elsewhere and hope that USPS gets back to me...sometime.