All reviews of Jordi Cole

  • Review about: Tezenis

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Pyjama order delayed, poor customer service response

    I recently ordered a new pair of PJs, expecting them to arrive by November 2nd. However, when I checked the status, it was still 'in process'. I tried reaching out to customer service for help, but got no response. I waited patiently for an update, and finally got my pajamas on November 12th. Sadly, I still hadn't heard back from customer service. The delayed response and lack of communication was really disappointing, especially from a retail company.