Tezenis36 reviews
This score is based on 36 genuine reviews submitted via US-Reviews since 2020.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Soft but fragile
Bought them for post-op comfort; fabric felt soft, but seams split within days — annoying, needed replacing.
Quick arrival, bummer fit
Bought these last weekend for a last-minute date; tried them on straight away — fit was disappointing (ripped quickly), but I was actually pleasantly surprised by how fast they got here.
Totally surprised
Friend tipped me; feels cozy, surprisingly sturdy.
Two-week refund limbo
I've been without a refund for two weeks while they keep my returned stuff. Sent emails, got no reply. I use their basics daily, so this holds things up. It's irritating. If it drags on I'll contact my bank and consumer services.
Still waiting on that return
Trying to return a pair of commuter sneakers I bought for daily walks, but no return label yet and I can't log into my account — order still pending, stressing me out. Oddly, the shoes were comfy day one, that's a win.
Return kerfuffle
I tried to send stuff back and it turned into a saga - filled out their return form, waited, they never sent the label, so I ended up out the cash. Had smoother returns with other shops, annoying and kinda shady, honestly.
Got it way sooner than I thought
I ordered on Dec 20 and expected it after Christmas, but it arrived the next day (Saturday) — a nice surprise. I tried the items that weekend; fit was fine, packaging slightly squashed though. Customer service was easy to reach and polite, and returns seemed straightforward. Not perfect, but fast delivery makes me shop here again.
Mixed feelings
I almost didn't buy this because I saw mixed reviews and was annoyed at the fine print about the two freebies. I needed something for my daily commute I took a chance. The item itself is solid — I use it every day, that's relief. Customer service was a letdown; I asked about the missing freebies as a loyal customer and they refused and closed the case. Kinda disappointing.
Lost return label again
I needed to send this back — bad back, couldn't keep the bulky thing — and thought it'd be easy. Package arrived fine, fast, but there's no return label and customer service has been a loop for a month. Emails back and forth, no label, one rep sounded helpful but never followed up. Frustrating.
Loose package, no reply
I ordered two items in mid-August and tried them as soon as they arrived, but the box had been left open in my mailbox. One piece was missing and the other was scuffed. I reached out to customer service twice and got no response. Their site kept crashing when I tried to file a return, so I couldn't send the damaged item back or get a refund. It's been weeks now and I'm still waiting for some kind of answer — pretty disappointing.
Finally a little relief
couldn't log in, an overdue refund and I was annoyed, like really. Then, about a month in, they finally processed a partial refund and offered a discount on a replacement, and I actually felt relieved, like okay this works. It's not smooth, still rough around edges, but it fixed my immediate need.
Unexpectedly comfy pick
soft, breathable, not see-through in normal light. There's a tiny loose thread, but honestly, it’s been comfy and helped me rest. Glad I took the chance.
Fast delivery, easy returns
prepaid label inside, online form filled in two minutes, drop at the post office and done. Quality’s fine — not luxury, just solid. Not flawless, but delivery and customer service made it really worth sticking with them for now.
Finally found it, sort of
I ordered this during a sale because my lower back was killing me and I needed something quick — moving and lifting boxes made it worse. No tracking updates showed up and the support email seemed dead, so I was getting skeptical, honestly. Then, a few days later I walked in and there it was, stashed where I never look. Took a minute to calm down, tried it, and yeah, it helped. Not perfect communication, but product did the job.
Plain tee, small victory
I was tugging my jacket down on a crowded train and noticed my shirt stayed put. That was the moment I knew I was actually happy with this buy. I wear these tees every day. Under sweaters, with jeans, for quick errands. The length is finally normal, which sounds small but matters. Fabric isn't what it used to be. It's thinner and a bit rougher after washing. Sizes are hit or miss though, so I buy with caution. Ordering online can be annoying — pages freeze, search fails sometimes. Still, when the shirt behaves during a long day, it does its job. Not perfect. Useful enough to keep buying occasionally.
Finally a comfy cotton fit
this fits better than I dared hope. I needed a simple, unlined underwire in natural cotton because my skin hates synthetics and my back gets cranky with the wrong support. I'd been hunting forever after a few bad purchases, so I was skeptical. The Paris Cotton Balconette sits right — band true, cups forgiving thanks to a bit of stretch. I usually float between UK 10/12 (32E/34DD) and chose 34D; that worked. Also, it's breathable, which I really appreciate on warm days. Packaging had small holes on arrival, which annoyed me but didn't hurt the bra. Happy, relieved, would buy again.
Small but sorted out
I actually tried it on the day it arrived and it was too small, so I boxed it up exactly how it came and sent it back. At first I was pretty skeptical — the return seemed to vanish into a void and I got no clear answer why it wasn't approved. I kept poking customer service, they finally confirmed the return hit the warehouse on 08.10.2024 and said their team needs about 10 business days to process refunds. That waiting annoyed me, but in the end they followed through and the refund showed up. Delivery to the warehouse was fine, customer service was slow but eventually competent. Would use them again, just expect some back-and-forth.
Pickup mess and a bag fee
I was standing in my car, half an hour away from the mall, rain on the windshield, thinking this should be quick — turned out it wasn't. Ordered a few things I actually use every week (stuff for work and errands), waited 21 days to be told they were ready, drove down, and got handed a couple of items in a flimsy paper envelope that you'd never carry on the street without ripping. Asked for a bag and the clerk said they'd charge me — seriously? That's the detail that stuck; it's not a home delivery, it's pickup. The product itself isn't terrible once you open it, but the whole experience felt sloppy. If they'd just put orders in a proper bag and stop nickel-and-diming basic service, I'd give them another shot. As is, I'm done for now.
Phantom package, real annoyance
DL132444305783, Chicago, shipped 2023-11-10 — rinse and repeat. The messages feel official, too polished, but the thing is, I never had the item in hand, just a sense of being strung along. Feels gross when you realize you lost about $117 and nothing to touch, no fabric, no fit, no nothing. If you’re tempted to try them, maybe don’t, or at least use a card that protects you. Lesson learned, slowly.
Mixed feelings after a long wait
the product is fine, I’m happy with the quality, but the service lag felt dismissive and unnecessary. Also, note on sizing: vest tops fit true, tees run big — ordered my husband’s usual size and they were huge, so yeah, return was needed. All in all I’m mildly disappointed but not ready to stop buying — just wish their support actually acted faster next time.
About Tezenis
Tezenis is an online shop that deals with inner wears. Such clothing is usually worn next to the skin. No individual desires to undergo discomfort and other harmful effects from what they wear. It is thus essential to focus on products from certified sellers so that you can avoid negative experiences. Check the reviews written about specific sellers before purchasing from them.
About Tezenis
In 2003, Tezenis launched its service with a mission to provide high-quality products to its customers. The company has since attracted consumers from different countries across the world. Tezenis has acquired a significant portion of the market. The company has made lots of sales due to its competency and reliability when it comes to offering products to consumers. The company is situated in the town of Dossobuono, Italy.
Products and services at Tezenis
Tezenis offers a wide variety of underwear fashion for both men and women. Men's products include boxers, knitwear, trousers and pyjamas. Women's products include briefs, bras, bikinis, dresses, leggings and tights. There is also clothing for kids. Swimwear is available for both genders. A size guide is displayed on the website to ensure purchases of the correct size and style. All modes of payment comply with e-commerce security. Customers can contact the support team for returns and other queries.
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Categories Tezenis
Online Shop | Fashion | Multimedia & Magazines
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Last update: November 2025
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Review with most votes
pj
it's impossible to make a return, worst costumer service. I had to file a complain with Paypal to get my money back Read onBy: alessandra