All reviews of JORGE L HERNANDEZ
Review about: Alpha Defense Co.
Hat and Face Shields Combo
Order from them months ago. Got an email with a tracking number, which ended up been untrackable, they issue another tracking number again, untrackable, by my third communication with them, they claim the numbers were a glitch in the system that one of the items was out stock, that if I choose a replacement, the order would be out within 42-72 hours. I did so, I choose a replacement. Well it has been over a week since the 72 hrs expire, no product, no tracking number and every day, I try to reach them for a refund, no one is there to answer (Phone are block and live chat, no one ever replies anymore). SAVE YOUR MONEY DON'T TRUST THEM.
Why I bug them so often, well they did send and email confirmation that the order was on its way, they issue a untrackable mail number, they re-issue another untrackable number, they came with at this point unbelievable reason and still today no even the cortesy of replying nor refund me. Over 60 days since I place my order.