All reviews of Jovany Wyman
Review about: Soundcore
Color swap request
I recently asked to swap the color of my product from black to silver. I was expecting a brand new silver product in return, but I ended up receiving a refurbished black one that was all scratched up. The customer service rep didn't tell me it would be used, and when I complained, they tried to brush off the marks as no big deal. This is not okay and totally goes against what we agreed upon - a new product for the color swap.