All reviews of Judith Brock
Review about: Exoticca
Greece 109
I will never use this company again
1) Was told tours were 25 people. There were 40-50 people on each bus
2) Poor communication: at only one hotel did the concierge have any idea when and where we were to be picked up
3) First hotel, Evita Asti, was in a terrible part of Athens. Unsafe to walk around.
4) Boat tour cancelled due to weather. Learned this from bus driver. No substitute excursion was offered.
5) Terrible flight itinerary home. 1.5 hours in Newark to go through customs and immigration. I repeatedly tried to tell customer service that it was too short but was informed that "computer models say it's plenty of time". The computer hasn't been to EWR...I have. We were seated in the very back of the plane and the only chance we could make the connection was to move up. No seats available so had to upgrade to Business Class for $450. STILL barely made the flight as the doors were closing. Our luggage didn't make it.
6) I cleaned my house while waiting for a representative on the phone. Hold music extremely annoying