All reviews of Judson Olson
Review about: NusaTrip
Account Issue, Lack of Customer Support, Uncertainty of Ticket Confirmation
Recently, I booked 4 tickets on this platform. Just after I finished booking, though, a big issue occurred with my account. It suddenly stopped working and every time I tried to log in, I kept getting error messages. I was pretty frustrated, so I reached out to customer support by sending four messages explaining what was going on. Unfortunately, I didn't get any response back. Not hearing anything from them made me unsure if my tickets were confirmed or not. It's kind of unsettling to think my money was taken without any confirmation.