All reviews of Karen Finney
Review about: Vevor
Heat press
DON'T BUY FROM THIS COMPANY!!! I ordered a heat press and waited for delivery information to be emailed to me. You know, the thing that normally happens when you order something. After 3 days with no word, I decided to contact them. It took multiple attempts to get a live person on the line in customer service and they were no help. They said they needed to contact the seller, as they were only the call center. The next day I woke up to an email stating that the heat press wasn't even in stock. Meanwhile, the payment already cleared. I'm pretty sure that only happens when the merchant requests payment, which means these people actually requested payment for an item they didn't even have. I consider that theft. Now they're begging me to remove my bad reviews. The nerve. I will never, ever shop with them again.
You are lucky if you ever got a live person. There are three options, customer service, tracking, and shipping and receiving. I tried all three. The first one said they aren't taking calls and it hangs up. The second was a constant busy signal and the third, was the same as the first. No way to leave a message or talk to anyone. Our payment was deducted from our credit card on July 16th. The fedex tracking number does not exist, there is no response from emails. This is now being turned in as fraud. DO NOT WASTE YOUR MONEY WITH THIS SO-CALLED COMPANY, IT IS A SCAM!!!
hello,Could you please send the details include your order number to our customer service email: [email protected]?Then we will offer you the solution within 24 hours by email
Oh these people are HORRIBLE!!! I have a pump that's not even a month old and doesn't work at all and they are playing so many games trying to get ME to diagnose it and disassemble it. Like what a warranty huh. NEVER BUY FROM THEM!!!!!!
Review about: Vevor
Heat press
Ordered a heat press June 25,2021. Label was created for package same day with tracking number. Tracking number only shows label created with no movement. My estimated arrival day was June 30, 2021. It’s passed that and tracking still only shows label created. I still haven’t received my package. I have contacted seller with very little help in response to what’s going on with the order and shipping. I will be filing a claim through PayPal. Buyer beware! I’d give a zero rating if it allowed.
hello there,is this your order number:VEVOR123835?If yes, we have got your email and will reply your email within 24 hours to offer you a solution
Same here. They cleared the payment for my heat press knowing it wasn't even in stock and blamed it on a "system error". I woke up to like 5 emails from the today apologizing, offering a refund and asking me to remove my bad reviews. Not only am I not removing them, I'm adding more. This place needs to be STOPPED!!!
Oh these people are HORRIBLE!!! I have a pump that's not even a month old and doesn't work at all and they are playing so many games trying to get ME to diagnose it and disassemble it. Like what a warranty huh. NEVER BUY FROM THEM!!!!!!
hello there, really sorry for any inconvenience caused.Because it is out of stock, we have refund you fully now.Could you please change or remove your revivew on the trustpilot?