All reviews of Kasey Hand
Review about: Spyder
Bought a bag online
I recently ordered a bag online, but then I had second thoughts and decided I didn't really want it. So, I called customer service to cancel the order. The woman on the phone mentioned that she couldn't promise it'd be canceled immediately because it had to go through an email process to the warehouse. She mentioned that she'd done all she could to assist me and then ended the call with an "umhmm." It was kind of frustrating, you know? I mean, shouldn't it be easy to cancel an order right after you place it?