All reviews of Katy Baum
Review about: Totally Furniture
2 gray nightstands
This is a terrible company to deal with. They do not care at all about customer service. I received 2 damaged and defective nightstands. The damage was done during shipping but due to the nature of the defects, I requested to simply return without receiving more of the same product. The company insists that to return I will have to pay to ship the damaged furniture back as well as pay a restocking fee. This is damaged furniture!! Why would it be restocked!?!? This company does not care at all about customer service and will do anything to extort more money from you at every turn.
This is 100% accurate.