All reviews of Kellie Gonzalez Barillas
Review about: Getnamenecklace
Birthstone ring
I am so upset with this company, I ordered a ring. They screwed up spelt one name wrong and added it twice. Lucio and luis were the names but they wrote lucia. Contacted them and at first they said it was shipped and couldn't intercept, well duh I have it. Then they said they could only issue me a 50 percent refund because they put the names as listed. No they didn't and then told me they would give me a 50 percent discount on the next one. Well that's totally unacceptable because what am I to do with the ring that isn't right and why should I pay for another. I should get a full refund or another ring made in my opinion. Definitely would not recommend.
I agree their customer service is awful when customer is not satisfied! They need better quality control, possibly having customer view the completed item before shipping. This would save everyone time and money as customers will be much happier with their purchase.