All reviews of Kelly O'Brien
Review about: STYLEVANA
Skincare
I've purchased from Stylevana one time and will be my last. The order never arrived and after numerous attempts speaking to their courier partner Aramex (aka Fastway), I finally got an email TWO MONTHS later from Aramex the parcel was lost and to contact the seller.
For those who have used Aramex/Fastway I don't need to explain how bad they are but this review is not about them!
When I contacted Stylevana regarding the lost parcel, I was told that they will require 3-4 weeks to investigate the what happened before they will provide me with any compensation. So basically, it will be 3-4 months after I placed my order before I will get a refund.
If you're looking to buy from Stylevana just be prepared that:
1. They use Aramex a courier well known for their incompetence
2. If things go wrong, be prepared to wait for them to take 3-4 weeks to investigate the issue.
I personally will never shop with them again.