All reviews of korey
Review about: Vertagear
Faulty chair piston replacement
I bought a chair from you guys not too long ago, but the piston broke after using it for just a few months. I reached out to customer service for a replacement, but it has been months and I still haven't gotten it. It's pretty disappointing to not hear back and see no action from the company. It seems like there might be a shortage of parts, and I'm just stuck waiting with no end in sight. This whole situation has definitely made me question the quality of your products and the reliability of your customer service team. I've actually heard similar complaints from other people who bought chairs from you, which is pretty worrisome.
Review about: Living DNA
DNA ancestry kit
The customer service at this company is amazing! I got to work with a rep named Clare, and let me tell you, she was absolutely fantastic. Clare was so knowledgeable, efficient, and professional in every interaction we had. I don't know if the rest of the staff is as great as she is, but if they are, this company must have some top-notch employees. Clare really made the whole process easy and stress-free for me, and I couldn't be happier with the service I got.