All reviews of Kris Williams
Review about: EXO Drones
EXO X7 Ranger PLUS - Obstacle Avoidance / Classic
Package was received fast and undamaged, however as the other reviewer stated, customer service was unskilled, and difficult to work with. Drone was not functioning out of the box. One of the propellers simply was dead. It took 1.5hrs with online tech support downloading several apps to realize it needed to be returned. I sent it back with their label on November 10th. It is now November 27th and they still do not have it because they used the absolute cheapest method to have it returned. Tracking shows it has been in 12 different locations! Meanwhile they will not refund my money until they inspect this one. Which I sort of understand, However from my point of view, I paid for a broken drone on arrival and three weeks later they still have my funds and I now cannot purchase another drone in time for my sons event. Thanks for nothing.