All reviews of L. Altenwerth
Review about: Thrifty
Renting a car
My experience renting a car was really bad. The whole thing was a mess and took forever. When I got to the place, I had to wait over an hour just to talk to someone. The person helping me was nice, but it took a really long time to do all the paperwork. After that, I had to wait outside for another hour before they even noticed I was still there. Finally, they gave me a car that was all scratched up on the outside and smelled like chemicals inside. This whole thing made me leave way later than I wanted to. Plus, they charged me $77 for a toll pass that I didn't expect. Overall, it was a super frustrating and disappointing experience. They definitely need to do better and make things go faster at that place.