All reviews of L. Fritsch
Review about: Fabric
Fabric for small business
I've been shopping at this store regularly for my small business, and even though the fabric is top-notch, getting a refund for returned items has been a nightmare. The company promises refunds within 5-7 days, but I've been waiting for 5-8 weeks without any solution in sight. The customer service reps are nice and always say they'll push my requests up the chain, but nothing ever happens. It's really frustrating to be out both the fabric and the cash, especially on a tight budget as a small business owner. I'd suggest others to watch out for this problem.