All reviews of L. Morissette
Review about: Gerry Weber
Online clothing order
The customer service at this company could use some work. I got my order and liked it, but the delivery part was a letdown. The carrier gave me different dates for delivery, and when I tried to get a clear answer from the company, they didn't get back to me quickly. It made me feel like they weren't paying attention to me as a customer. Also, the price I paid for the item didn't really match up with the not-so-great service I got. In the future, Gerry Weber should work on improving their customer support and making sure the whole ordering and delivery thing goes more smoothly.
Review about: Hammacher Schlemmer
Tabletop Pre-lit Fir Tree
I bought a Tabletop Pre-lit Fir Tree as a gift from this store, and it was priced at $84.96 back in November. But I ended up changing my mind and tried to cancel the order. Even though I spoke with someone and asked for the cancellation, the item still got shipped to me. When I got the package, I followed the company's directions to reject it and send it back to UPS for a refund. To my surprise, I found out I was charged $110 instead of getting my money back in full. The retailer kept $18.90, which is not okay with me. I've complained multiple times, but I still haven't gotten a satisfactory solution. The package was untouched, and I even made sure it was securely taped up before sending it back. I won't stop until this is resolved to my liking.