All reviews of L. Nitzsche
Review about: NERO
Unauthorized subscription
I recently had a situation where this company kept my card details without asking and charged me for a subscription a whole year after my first purchase. I never signed up for anything like that, so you can imagine how surprised I was when I saw the money gone from my account. I reached out to their customer service and got this poorly written email with some instructions on how to cancel the subscription. The link they gave me only led to a login page, and I couldn't find the option to unsubscribe anywhere. I tried emailing them multiple times with no luck - they never got back to me. So, I had no other choice but to get my credit card company involved to reverse the charges.