All reviews of L. Simonis
Review about: Sprint
Overcharged for services
My experience with Sprint has been really frustrating. They overcharged me by over $500, and even though I've tried so many times to get my money back, all I've gotten is lies and unhelpful customer service reps. Every time I call, I have to start from the beginning and wait forever on hold. It's been months of going back and forth with no end in sight. Even though they know they messed up, Sprint still hasn't refunded the money they shouldn't have taken. This lack of responsibility and not caring about their customers is just not okay.
Review about: RepairClinic
Dishwasher parts purchase
I recently bought some parts for my dishwasher from this company, but it didn't go so well. I called ahead to double-check that I was getting the right parts for my dishwasher model, and they told me they were the right ones. But when I got the parts, they didn't fit at all. When I called to ask for a return, the customer service person was really rude and not helpful. They wouldn't pay for the return shipping on their mistake, and they even tacked on an extra $12 for the original shipping. Their lack of responsibility and bad customer service really disappointed me. I won't be shopping with them again, and I suggest others be careful too.