All reviews of Lauryn Ortiz
Review about: Virgin Media
TV and internet package
I had the worst experience with this company! It was such a pain trying to cancel my contract once it ended. Endless phone calls, being transferred between departments, only to be asked the same questions repeatedly. And their chat support was a joke - always getting disconnected with no solution in sight. After being a loyal customer for 10 years, I can definitely say I won't be using their services again, if I can ever manage to cancel, that is. The way they treat their customers is just terrible. Even when I followed their guidelines and contacted customer service, it was just one frustration after another.