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Review about: Brightside
Prescription billing issues
Lately, I've been pretty frustrated with the company. Even though I haven't used their services in six months, they keep charging me random fees every month for supposed services that I haven't received. The same thing is happening to my husband too. We both got emails claiming we weren't charged for multiple dates of service, even though we didn't even have appointments on those days. What's even weirder is that the cost of each "service" is all over the place, even though we have the same insurance. When I tried to sort it out on the phone, they just kept giving me the run-around and told me to email them if I had any issues. Then they just abruptly hung up on me.