All reviews of Lesley VonRueden
Review about: Air Serbia
Delayed flight, unhelpful customer service
My recent experience with this airline was a complete nightmare. The flight itself was just okay, nothing special about the economy experience. But what really got me mad was that the flight was a crazy 12 hours late. I had to rush to find a hotel because of the delay. When I tried to get a refund from customer service, it was a total headache. Even though I gave them my booking number and flight number, they kept saying they couldn't find me on that flight and wouldn't pay me back for the hotel. It's just so frustrating that I had to deal with the results of their messed-up service.