All reviews of Lili

  • Review about: Lensmart

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Prescription glasses/sunglasses

    Never order from here. The glasses may be cheap but the customer service is awful. I never complain about things but when I ordered I was hopeful then they pushed my delivery date back 6 weeks. On top of all that when I went to cancel my order they ignored everything I said and I had to send multiple emails telling them to cancel it. They finally got back to me saying they have to charge an extra 10% for the cancel and will only give me 90% of my money back and asked I confirm yet again to cancel my order. I am so tired of trying to deal with these people. Save your time, sanity and money by ordering elsewhere.