All reviews of linda Gennari
Review about: HSA store
DPL Foot Pain Relief Slippers, $169.00
My order was placed on Aug. 23rd and arrived on Aug 30th, 21. I opened the box for the Foot Pain Relief Slippers, looking for relief from my aching feet. There was no directions included with the DPL slippers. I plugged them in, slipped them on, turned on the switch and sat for 1-hour for 5-consecutive days, and I did not feel the slightest bit of relief.
On Sept.6, I contacted HSA to initiate a return. I was shocked to learn their return policy becomes void by the consumer opening and/or applying a device or product... That is the more absurd return policy I have ever encountered.
A rigid return policy should at the very least be POSTED on the product information page, [particularly with electronic products] THIS ITEM CANNOT BE RETURNED IF OPENED. One could conceivably receive a product that requires electricity and find the product does not work when plugged in..."To bad you opened the package, we don't accept returns on products that have been opened or used, regardless of whether they work or not... I am sorry for your inconvenience." Really? $169.00 is not an inconvenience it is a rip-off... HSA store provides their customers with product reviews for many of the products they sell, however, I learned the HSA store does not allow their customers to review products they purchased. I was not able to share my experience with other consumers of the HSA store... HSA's business practices are duplicitous to say least. I have contacted the BBB, regarding this matter.
BEWARE WHEN SHOPPING AT THE HSA STORE...there's a reason why Amazon is surpassing all other online stores. They excel in customer service.Review about: HSA store
DPL Foot Pain Relief Slippers, $169.00
My order was placed on Aug. 23rd and arrived on Aug 30th, 21. I opened the box for the Foot Pain Relief Slippers, looking for relief from my aching feet. There was no directions included with the DPL slippers. I plugged them in, slipped them on, turned on the switch and sat for 1-hour for 5-consecutive days, and I did not feel the slightest bit of relief.
On Sept.6, I contacted HSA to initiate a return. I was shocked to learn their return policy becomes void by the consumer opening and/or applying a device or product... That is the more absurd return policy I have ever encountered.
A rigid return policy should at the very least be POSTED on the product information page, [particularly with electronic products] THIS ITEM CANNOT BE RETURNED IF OPENED. One could conceivably receive a product that requires electricity and find the product does not work when plugged in..."To bad you opened the package, we don't accept returns on products that have been opened or used, regardless of whether they work or not... I am sorry for your inconvenience." Really? $169.00 is not an inconvenience it is a rip-off... HSA store provides their customers with product reviews for many of the products they sell, however, I learned the HSA store does not allow their customers to review products they purchased. I was not able to share my experience with other consumers of the HSA store... HSA's business practices are duplicitous to say least. I have contacted the BBB, regarding this matter.
BEWARE WHEN SHOPPING AT THE HSA STORE...there's a reason why Amazon is surpassing all other online stores. They excel in customer service.I WILL NOT BUY HERE AGAIN...I could not find where to edit my answer.
I WILL NOT BUY HERE AGAIN...I could not find where to edit my answer.