HSA store Reviews

: 17
76% Would buy here again

Most relevant positive review

  2024-03-26
Fast service, HSA-approved pro
I just love ordering from this store because they always give super fast and reliable service. I ...Read on
Breitenberg

Most relevant negative review

  2022-12-23
Over 600 worth of health suppl
I was told by customer service that in order to get my perks points for the $600 order I made thi...Read on
Evelyn

Review with most votes

  2020-10-01
Useful products
All products are useful of this store.I personally believe return policy shows , confidence of st...Read on
Lily

Reviews (17)

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    Personal Steam Inhaler & Saline Spray

    On the positive note - it was great getting supplies delivered to the house during isolation and stay at home orders - pricing aside, I was able to use my HSA card to make the purchase which included shipping and taxes (it would help if they added it to the order confirmation in order to match up expenses)
    On the downside - not a week later the card was compromised for two charges which resulted in 600 dollars in fraudulent charges via a SQ mobile account. I used my card no where else at this time period and suspect the web site or links were not secure. So be wary of any charges coming over your HSA following purchases made online. HSA accounts are just as compromised as any other bank card.
    Summary, while the service was great, I would not be using this store again due to security issues. Because of this I gave ordering one star.


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    Useful products

    All products are useful of this store.I personally believe return policy shows , confidence of store especially when talk about healthcare products.
    Six years back when I was single ,introduced HSA store for some skin problems.That time I was so disappointed by medicines I was using from regular medical shops.
    reVive Light Therapy from Acne helped me a lot
    One moisturizer Vichy Normaderm salicylic acid
    I am not so familiar with any medical courses or treatment but probably both the treatment release my mental pressure on everyday irritating issue
    I personally thankful to HSA for workable suggestion .They find always ready to assist any time even after sales


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    Fast service, HSA-approved products

    I just love ordering from this store because they always give super fast and reliable service. I mean, every time I order something, it comes so quick and I never have to stress about it being late. And let me tell you, they have a ton of products that are HSA-approved, which makes using my contributions a breeze. It's awesome to know I can shop for what I need and still use my HSA funds on them. The shipping is crazy fast, and let me tell you, I highly recommend this store to everyone. Seriously, you gotta check out their massive inventory of products to believe it!


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    Quick delivery, good condition, great prices, excellent customer service

    I had a really good time shopping at this store. My order came super fast and in perfect condition. I was really happy with the prices and there were a lot of different products to choose from. I did have a little problem with my order, but the customer service fixed it right away and made sure I was happy. I'm really impressed with how they took care of everything and I would absolutely shop here again. I'll definitely be telling my friends and family about this store.


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    HSA card purchase for medical supplies

    I just bought some medical supplies using my HSA card and I gotta say, it was a great experience all around. The shipping was super fast and the stuff I got matched up exactly with what folks were saying in the reviews. But what really got me was how easy it was to use the website and how helpful the customer service was. I was able to find everything I needed from different brands I like in no time. I'll definitely be shopping here again!


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    Overnight training pants

    The products at this store are pretty good and they ship things out fast, which is great. The one downside is that the prices are just too high. I bought some overnight training pants and later found out I could have gotten them for way less at a different store. Seems like kind of a waste to use my HSA money here. I'd suggest checking out some other places for better deals.


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    Digital blood pressure monitor for the wrist.

    I just got a digital blood pressure monitor for my wrist from the HSA store. Ordering was a breeze and everything went smoothly. I was also eyeing the Brain no touch thermometer, but it was sold out, bummer! Overall, my experience was great and I'll definitely shop for more health stuff at this store in the future. Got the monitor in just a few days, right on time when I needed it. Big thanks to the HSA store for their quick service!


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    Home fitness equipment

    I gotta say, the selection at this store is seriously impressive! I found everything I needed for my home workout without any problems. The website was super easy to use and I found what I needed right away. The prices were decent, but more discounts would've been nice. Delivery was fast and easy. Overall, I was really happy with the whole ordering experience, the service, pricing, and delivery speed.


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    Omeprazole for hiatal hernia

    My experience at the HSA store was kind of all over the place. It was cool being able to use my HSA to buy my meds, especially after ditching my Amazon Prime. But I was bummed when I saw that the Omeprazole cost more than what I usually pay on Amazon Subscribe & Save. I was hoping for a better deal since I was using my HSA. Overall, it was alright, but could've been better.


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    Medical supplies purchase

    Ordering from the HSA store was so easy. Using my HSA card and placing my order was a piece of cake. It went really fast and simple. I was shocked that the medical supplies showed up in just 3 days - that's pretty awesome. Everything I ordered was there and right, so I can't complain at all. All in all, shopping at the HSA store was smooth and efficient.


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    HSA store items available with my HSA account

    I love the HSA store, it's awesome! You can get things there using your HSA account that you can't find anywhere else. I've shopped there twice already, and both times my order arrived right on schedule and in great shape. And the best part is, the prices were really reasonable, so I was pretty stoked about that.


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    Not enough products available

    I checked out HSA and honestly, there weren't many products to pick from. Like, seriously lacking options. And on top of that, you can't even find their stuff on Amazon! So I decided to give FSA a try, and man, they had way more choices and you can actually find their products on Amazon too. Plus, they do price matching which is pretty awesome. The HSA products just didn't cut it for me, you know?


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    cute tops

    These tops were adorable, but one of them was much smaller than the other in the same size. It's a bummer because the smaller one won't be comfortable to wear for a long time.


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    HSA eligible purchases

    As a customer using my HSA, this store is my go-to for buying things that other stores might not have. It's really handy having one place where I can quickly get what I need while sticking to my HSA rules. But I do wish they had more items to pick from and more stuff in stock. Sometimes I need things that they don't have, so I have to go look somewhere else, which is a pain. In general, the site does its job for HSA purchases, but it could be better if they had more variety and stuff available.


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    Over 600 worth of health supplies

    I was told by customer service that in order to get my perks points for the $600 order I made this morning (not even 12 hours ago) I would need to return the box the HSA Store just shipped out (I got a tracking number this evening so the box is on its way), then create a loyalty perks account, reorder the same items, and have these items reshipped to me just to get my points! What a waste of resources & terrible customer service! This issue could & should have been fixed with a few clicks on a computer. Such a shame. :( I have screen shots of the conversation to verify this review.


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    I bought over 600 worth of health products

    I was told by customer service that in order to get my perks points for the $600 order I made this morning (not even 12 hours ago) I would need to return the box the HSA Store just shipped out (I got a tracking number this evening so the box is on its way), then I would need to create a loyalty perks account, reorder the same items, and have these items reshipped to me just to get my points! What a waste of resources & terrible customer service! This issue could & should have been fixed with a few clicks on a computer. Such a shame. :( I have screen shots of the conversation to verify this review.


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    DPL Foot Pain Relief Slippers, $169.00


    My order was placed on Aug. 23rd and arrived on Aug 30th, 21. I opened the box for the Foot Pain Relief Slippers, looking for relief from my aching feet. There was no directions included with the DPL slippers. I plugged them in, slipped them on, turned on the switch and sat for 1-hour for 5-consecutive days, and I did not feel the slightest bit of relief.
    On Sept.6, I contacted HSA to initiate a return. I was shocked to learn their return policy becomes void by the consumer opening and/or applying a device or product... That is the more absurd return policy I have ever encountered.
    A rigid return policy should at the very least be POSTED on the product information page, [particularly with electronic products] THIS ITEM CANNOT BE RETURNED IF OPENED. One could conceivably receive a product that requires electricity and find the product does not work when plugged in..."To bad you opened the package, we don't accept returns on products that have been opened or used, regardless of whether they work or not... I am sorry for your inconvenience." Really? $169.00 is not an inconvenience it is a rip-off... HSA store provides their customers with product reviews for many of the products they sell, however, I learned the HSA store does not allow their customers to review products they purchased. I was not able to share my experience with other consumers of the HSA store... HSA's business practices are duplicitous to say least. I have contacted the BBB, regarding this matter.
    BEWARE WHEN SHOPPING AT THE HSA STORE...there's a reason why Amazon is surpassing all other online stores. They excel in customer service.

    I WILL NOT BUY HERE AGAIN...I could not find where to edit my answer.


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