All reviews of Linda Roob
Review about: Capillus
Purchase made in June 2019 with an understanding of the return policy.
I bought this product back in June 2019 because they said I could return it within 365 days if I wasn't happy. But when I tried to return it recently, I had a hard time getting the process started. The policy originally said I could get a full refund and they would cover the return shipping costs. However, when I reached out to customer service yesterday, they told me I needed to return the product within 1 year to get the refund. I tried to explain that this wasn't the deal when I bought it, but the agent didn't seem to care. I asked to speak to someone else about it, but they never called me back like they said they would.