All reviews of Lisa Futrell

  • Review about: JustFashionNow

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    Would buy here again
    Overall

    HBC02742101

    They use great photography but when the items arrive they don't look as pictured, very poor quality AND their return policy sucks. To return you have to pay international shipping costs and international customs fees to China and the items can take several weeks to be received. They do not refund your money until after they receive the returns. What a Total rip-off and waste of time. I attempted to return a pair of shoes too small, and a dress so thin and looks only fit to sleep or do house clean in. They acknowledged that it could be a long time to actually get refunded and offered me an instant 15% refund to cover alteration expenses in lieu of returning. Lol, how can you alter shoes that are too little and I cannot alter an item that looks like poor quality only fit to sleep in. I also ordered two coats that look nothing like pictured, so I would like to return them also but would be too expensive to return so I will just donate to a thrift store. What I would have to pay for return shipping and customs would probably end up being what I paid for the items so it's a wash. DO NOT ORDER FROM THIS COMPANY. Wish I had checked the reviews before ordering.

    So disappointed. People, don't waste your money. The fabric is so cheap and items don't look like the pictures.

    I'd even be fine with receiving cheap crap in the mail. Ordered... no package no response. Won't send package won't talk to me