All reviews of Lisa Villaroel
Review about: Vivaterra
Teak Column Shelf and Teak Blown Glass Hanging Vase
I love the things at this store but the shipping is just awful. They say it’s in stock when you purchase the item but then you later find out it is not in stock. I ordered both items in May and I keep getting emails every two months saying they are back ordered. One item is taking six months to arrive the other says 4 months. If the company does not have the items in stock they should say that instead of posting in stock. People don’t expect to wait six months for an item. I feel like they just want your money but they know they can’t supply the goods. This is not good customer service especially when you pay for the product. It’s not about refunding someone back their money when it takes a long time to deliver the item…it’s about being honest about your products being in stock! There should be some compensation when a person has to wait 6 months. This is just wrong!!