All reviews of Lorraine Williams
Review about: TPH By Taraji
Hot Commodity and Make it Rain
I placed my order on June 8. I still do not have it. It was shipped with an estimated delivery date of June 15. Then the delivery date was replaced with “No scheduled delivery date available at this time” and it has not moved since the 14th. On the 17th, I sent an email asking about this and I got a reply that it can take over 10 days for an order to arrive in California and that it sits between delivery depots. I replied asking if that means the products are sitting in a hot truck along the way. I never received a reply, so on the 18th, I sent an email requesting the order be cancelled. No response. I have tried their social media and at first got a response to send an email. I replied that I have done that twice, but now they are not responding through that method either. Today I sent another email requesting my money back and let them know I do not get a response I will charge this back through the credit card company.
TPH by Taraji by way of Maesa eCommerce (the company that sells the products) has serious customer service and logistical issues and I feel scammed out of my money. I strongly caution against ordering from them.