All reviews of Lyda Goyette
Review about: Champs Sports
Online shoe order
I wanted to share my recent experience with an online purchase I made. So, I ordered a pair of shoes from this store, right? But when my package arrived, I opened it up and guess what? Instead of the shoes, there were sweatpants inside. Not cool. I reached out to customer service right away to let them know about the mix-up. After a bit of back and forth, they said they'd swap out the sweatpants for the shoes I actually wanted. The only thing was, those shoes were sold out. I agreed to go for a slightly pricier pair instead, but then, surprise, those shoes were also out of stock. Man, talk about frustrating! It felt like the company was pretty disorganized and wasn't great at keeping me in the loop. I appreciate their effort to fix things, but overall, I was left pretty disappointed with the whole ordeal.