All reviews of Lydia Hilpert
Review about: Travelocity
Flight booking issues
I recently booked a flight through an online travel agency and it was a disaster. The confirmation email had the wrong flight time, I got double booked somehow, and my first class seats I picked during booking weren't assigned. When I reached out to customer service, they didn't offer a clear fix and just kept blaming the airline. It took several calls and hours of frustration, but eventually the issues were sorted out. However, my fiancé and I still won't be sitting together on our honeymoon flight. The whole thing was a mess and I wish I had just booked directly with the airline. Do yourself a favor and skip the agency next time.