All reviews of Lyra Elbash
Review about: Kathy Kuo Home
Bench
Worst customer service experience ever. Also, the phone number they give on their website does not work. I ordered a bench in April, it says ships 1-3 weeks. In May in received an email it was back ordered and it would be another 2-5 weeks. Finally, mid June they wanted to schedule a delivery date. We had a family trip planned for 3 weeks and some other summer trips planned so I was not sure if I could schedule a new delivery date until August. The company was going to charge me $450 to hold the item. Then I asked for a refund and they had restocking fee, refund fee, shipping fee, etc and were willing to give me a 30% refund.