All reviews of M. Gusikowski

  • Review about: UrbanOG

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Shoes purchase

    I recently found the most awesome pair of shoes at this store called Urban OG. If only I had known about it sooner because they have a bunch of cool shoes to choose from. The best thing is their customer service was top-notch! They really helped me find the perfect pair and I'm so happy with my purchase. Shoutout to Urban OG!


  • Review about: IRO

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Order of a product.

    My experience with this company was really disappointing. I was told on their website that there would be no customs fees when making a purchase, but then UPS hit me with a big charge. After a bunch of frustrating email exchanges, they asked me to pay the fee first because of some issue with the UPS label. And even though I ordered before the Christmas deadline for guaranteed delivery, my item didn't make it in time for the holiday. There was a serious lack of transparency and they didn't follow through on their promises, which left me feeling very unsatisfied with the service overall. Customer service was no help either - I couldn't get through to a real person on the phone, and the automated French responses just made everything more frustrating.


  • Review about: Digital Supply USA

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Quality products at excellent prices

    The stuff they sell at this store is really great, and you can't beat the prices. But the website itself could use some work. The search function isn't always on point, sometimes showing things that aren't what you're looking for. The filters for searching are a bit all over the place and could use some organizing. And the tags on those filters are inconsistent, which makes it harder for customers to find what they want. The website menu even lists brands that don't actually have products available, which just adds to the confusion for users.


  • Review about: STAUD

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Recent shoe purchase

    I just bought some shoes and the customer service wasn't great. Also, I noticed that some of their shoe styles look a lot like other brands. I think you should check out some other places for your shoe shopping.