All reviews of M. Torp
Review about: La-Z-Boy
Recliner rockers purchase
We got two recliner rockers from this store as Christmas gifts in 2022 and it's been a total nightmare. The leather one we got has never been right since we brought it home. It reclines fine, but then won't go back up, leaving us frustrated every time we want to use it. We've had three different service calls trying to fix it, but none of them worked. The last guy even suggested putting heavier springs in, even though I'm only 185 lbs, and he couldn't promise it would work. When I turned down the offer and asked for a new chair instead, a third-party rep said there was no problem with the chair, La-Z-Boy doesn't promise comfort, and tough luck for me. The only option was to start the whole process over with Corporate, which only made me more frustrated and let down. I went with this brand because of its good name, but after all this, I'm done with it for good.
Review about: Modcloth
Overpriced international shipping
Modcloth's conversion rate for Australian customers is way higher than what it should be, making people pay more than they should for their stuff. It's frustrating for folks buying from abroad, especially since they're already shelling out extra for shipping. The customer service folks said they ain't gonna fix the exchange rate on the site, so we're stuck paying those jacked-up prices. The clothes are cute and all, but it's just not worth it for a dress made of some poly blend from China.
Review about: OOTDMW
Three incorrect items
I just bought something from this company and man, I was super let down with what I got. I ordered three things, but when the package came, none of them were what I asked for. I hit up customer service and was blown away by what they said. They only offered to give me half my money back since they don't do return labels, like seriously? It seemed shady and I ended up disputing the charge with my credit card company. I wouldn't suggest this company to anybody.