All reviews of M. Torphy
Review about: Tory Burch
Travel flats purchase
I just bought these travel flats from this brand, and man, am I disappointed! When I got the shoes, I could immediately see that the stitching was all off and the soles were glued on all wonky. I reached out to customer service, sent them pics of the mess, but they didn't handle it too well. It was a whole ordeal trying to get FedEx to pick up the shoes for return, they kept missing the scheduled pick-up. After so many calls and emails, I finally got the shoes sent back. But man, the lack of responsibility and professionalism from the customer service team was a major letdown.