All reviews of M. Will
Review about: Mano's Wine
Recent team themed wine purchase
I was really excited to get some wine bottles with my team's logo on them to celebrate our recent championships. I was so hyped about it that I told all my friends to get them too. But man, what a letdown. I paid for the wine and the delivery, but it never showed up. I even rearranged my whole schedule to make sure I was home for it. When I asked for a refund, they were like, "Nah, we can't do that." They knew I never got my stuff, but still wouldn't give me my money back. I had to go through my credit card company to get it sorted out.
The real problem here was the company's customer service and their delivery people at Fed Ex. I was on the phone forever talking to different folks at Fed Ex, and each one was telling me something different. My wife even took time off work to wait for the delivery, but nothing showed up as promised. It was a total letdown and nothing got resolved.