All reviews of Manuela Will
Review about: Keen
Online order cancellation
I just made an order online, but then realized I messed up and needed to cancel it. Can you believe they told me I couldn't change or cancel it once it's submitted? So ridiculous, right? The order hadn't even been shipped, but they still wouldn't let me cancel it. It's like they say they care about the environment, but then they won't let me avoid wasting resources by canceling an order. So frustrating! I'm definitely going to shop somewhere else once I deal with returning these items.