All reviews of Marc Schmeler

  • Review about: The Shade Store

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Overpriced and Cheap Shades

    The product I got from The Shade Store was a huge disappointment. I spent a lot of money, but the shades I ended up with just looked like cheap rags hanging on my patio door. And to make matters worse, one of them had a problem where it kept rolling up too far and getting stuck behind the roller. I tried reaching out to customer service for help, but even after several tries, it's been 6 months and the issue still isn't fixed. Bianca LaRochell keeps saying she'll fix it, but I'm tired of dealing with her and the company's inability to solve the problem. I even asked for a refund, but that hasn't been addressed either. Overall, I wouldn't recommend The Shade Store because I didn't get the satisfaction they promise on their website.