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Review about: Sportsman's Warehouse
Outdoor Gear Purchase
My time at Sportsman's Warehouse was pretty disappointing, especially in terms of customer service. The moment I walked in, it was obvious that the employees weren't really into helping customers. They seemed uninterested and kind of distant, which definitely didn't make my visit very pleasant. I tried to ask for help in the footwear section, but the workers just didn't seem eager to assist me in finding what I needed.
When I went to the customer service counter to do an exchange, the person who was supposed to help me seemed like she had no interest in her job or in helping me. Not only was her lack of enthusiasm disappointing, but she also didn't really provide any meaningful help. Feeling frustrated, I decided to return the item and get my money back. Unfortunately, the customer service rep I dealt with had a dismissive attitude and didn't take my concerns seriously.
It's really disappointing to see that Sportsman's Warehouse in Anchorage, Alaska doesn't prioritize customer service. Providing a positive customer experience should be a top priority for any business, but the employees at this location clearly don't have the motivation to deliver exceptional service. If you're looking for good customer service, I'd recommend going elsewhere. The employees at this store don't seem to care about customers, and that really shows in their interactions. Save yourself the hassle and shop somewhere else.