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Review about: Lora Jewel
Customized jewelry purchase
I recently bought a custom piece of jewelry from this company, and honestly, my experience was pretty disappointing. First off, they ended up charging me twice for one item, and when I tried to get a refund, they flat out refused. Then, to make matters worse, the delivery of my order was super late, missing the special occasion I got it for in the first place. When I finally got the package, the item was actually broken. Trying to get help from customer service through email has been a nightmare - they don't even give you a phone number to talk to a real person. Overall, I'm really let down by the way this company has treated me.