All reviews of Margarett Volkman

  • Review about: Motea

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Stained product received

    I was really disappointed with my recent purchase. The item I got had white stains all over it, so there was no way I could use it. I tried reaching out to customer service to deal with the problem, but all they offered was a small refund, less than 10% of what I paid. I tried to negotiate for a better solution, but they wouldn't budge. I felt like they didn't value me as a customer at all. On top of that, I would have lost a lot of money in import taxes if I had returned the item. Between the poor quality of the product and the terrible customer service, especially from Daniela, I'm not happy with the company at all. I'll definitely be taking my business somewhere else from now on.