All reviews of Marietta Stanton
Review about: Cove
Counseling services subscription
I recently signed up for counseling services with Cove because they said they would provide quick and efficient care. However, I ended up waiting six days without hearing from a provider or getting a treatment plan. I decided to reach out to them for an update. Their communication was not great, and they gave excuses about being busy and having mix-ups with other patients. I was disappointed with the lack of professionalism and organization, especially when it comes to mental health support. I asked for a refund because I didn't receive proper care, but they said no, even though I didn't get any actual medical treatment. This seems kind of shady since they already charged my insurance. I also wanted to talk to a supervisor, but they haven't gotten back to me yet. Overall, my experience with Cove has been really frustrating and unprofessional.