Cove - Overall Rating based on 27 reviews
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Affordable, fast, and easy service
Oh my goodness, I can't believe how amazing this service is! I was in a tough spot because my usual doctor appointments were really far out. But then I found this place and it only cost me $24!! It's way cheaper than what my regular doctor charges, even with insurance! I only needed one medication, but still, that's such a great deal, you know? And get this - the doctor got back to me in less than a day after I filled out the survey. Plus, I received my medication at my doorstep in just 4 days! Can you believe it? So yeah, I highly recommend this place. It's totally legit!
Natural remedies service
I was pretty let down by the service I got from this company. I originally signed up for their natural remedies service because it promised to help me feel better without needing medication. But when I talked to the doctor they assigned me, all they did was push pills without really understanding my situation. It felt like a one-size-fits-all approach that didn't think about what I actually needed. When I tried to cancel my account because of this cookie-cutter care, it was even more annoying. They kept charging me for things I didn't ask for, refused to give me my money back, and kept billing me without asking. The customer service was no help at all, just repeating the same robotic responses that didn't fix anything. This whole experience was a letdown compared to the personalized care they promised, and I wouldn't suggest this service to anyone looking for real holistic health solutions.
Telemedicine consultation
I believe in being honest, so I feel like I need to let people know about my bad experience with this service. I paid for a telemedicine appointment, hoping to get some good medical advice. But the doctor didn't really help me at all, they just asked me one question. I was disappointed, so I tried to get a refund like their policy said I could. But they wouldn't give me my money back, even though that's what they promised. So now I feel ripped off and like they took my money unfairly.
Ongoing treatment purchase
My experience with the treatment service has been pretty frustrating. They say they'll save you money, but the way they handle billing and surprise charges without explanations just leaves me annoyed. I pay $30 every three months for the treatment, but I never get any statements or receipts. On top of that, I have to shell out 45 bucks each quarter for the prescription, which ends up being more than I bargained for. The worst part was when I got an email on a Friday night saying they'd be hitting me with a $112 charge that following Monday for an insurance claim related to my "ongoing care." The short notice and lack of clarity on the extra cost really rubbed me the wrong way. When I tried to ask for more info, all they gave me was a sample screenshot of a checkout page, insisting I must have chosen the pay later option. Their customer service team wasn't much help and seemed shady with their practices, which isn't cool as a paying customer. All in all, I've had a bad experience with the service and I think I'll just stick with Excedrin or some other option.
Migraine treatment
I went to this place to try and get rid of my migraines and it was terrible! I paid for a consultation and two meds, but I got nothing. Can you believe that? I emailed them and they blamed it on a glitch and said they'd send the prescription ASAP. It's February 24th and still nothing! I'm so frustrated, like, it's such a rip-off!
Scam, Bad Service
OMG, this website is such a scam! I totally fell for all the good reviews, but they're all fake. First off, they charged me way more than they originally said for the consultation. The doctor took forever to even message me back. I had to wait days just to hear anything. And when they finally did get back to me, they didn't even have the medicine I needed. And to top it off, the "24/7" doctor totally ghosted me when I tried to reach out. It's a total mess, and I'm so mad I wasted my money on this stupid website.
Migraine Medication Purchase
As someone who gets frequent migraines and doesn't have commercial insurance, it was tough to find affordable meds. I gave Cove a shot at first and was happy with their help. But as time went on, things went downhill fast. The doctors kept changing, messages were ignored, and there were always excuses. Relying on Cove for my meds became a problem. When I ran out of my migraine meds for days, I couldn’t work and was in serious pain. The delays in getting my meds due to paperwork errors showed how poorly Cove's staff handled things. I need these meds to avoid migraines, but Cove's sloppy service left me miserable. I'd warn anyone to steer clear of this company - they don't care about their patients.
skincare products
I was totally into the products they were selling at first, but then they started asking for way too much information. They were all like, "Can you fill out this survey about your skin type and daily routine?" I mean, come on! Just let me buy my stuff and bounce, you know?
"Medicine purchase"
This place is really irritating, you know? They act all hoity-toity, but when you ask 'em something, they just tell you to go see a "real doctor." Excuse me, aren't YOU supposed to be the one helping me out here? And don't even get me started on that consult fee they slap on - why am I paying extra when I'm the one picking the meds? And don't even get me going on the customer service, those folks are clueless. The concept of this place is neat, but they seriously need to up their game, man.
Chronic pain relief product
Cove is just a scam that goes after folks dealing with chronic pain, making big promises but then letting you down. I spent a ton of time giving all sorts of details to the nurses, and they turned around and said my case was too tough. I told them how disappointed I was and asked for someone more experienced to review it, but my emails to Cove somehow vanished from my account. Total bummer.
Migraine relief purchase
I used to have a really good experience with this company, but lately, their customer service has gone downhill. They used to be so quick to respond and get things sorted out, but now it's like they just ignore my emails. They have no problem taking your money, but when it comes to helping you out, they're nowhere to be found. It's really disappointing to see a company that says they care about their customers not following through on that. I've tried getting in touch with customer service multiple times and even reaching out directly, but no luck. It's not cool to treat people with migraines this way when all we want is some relief. If you have other options, I'd say give them a shot instead.
Blood pressure monitoring devices
I just bought this blood pressure monitoring thing to keep tabs on my health, especially because of my high blood pressure. I've been using it consistently and was gonna show my doc the results. But, when I tried to give Cove my updates, they said my subscription got canceled 'cause I wasn't a good fit. I felt totally let down and like I lost the support I was counting on from them.
Service charge issues
I was super pumped to cancel my service with this company, but then out of nowhere, they charged my card with some surprise fee! I was shocked, man. I reached out to them to ask what the deal was, and they claimed it was for a consultation fee from a year ago. Seriously, like, what?! I wasn't even using their services at that time! And now I'm stuck because I can't remove my card from their site. So now, I have to go through the hassle of getting a brand new card just to cut ties with them. It's so irritating, you know?
Migraine relief
I've had really bad migraines most of my life. I've seen a bunch of neurologists and tried different meds, but nothing really worked in the long run. I moved to a new state and my new neurologist wasn't helping me with my frequent migraines, so I knew I needed a different solution. That's when I found out about Cove from a Facebook ad and decided to give it a shot. It was definitely the right move. Cove added Nurtec to my meds, which helped some, but I was still having too many migraines. After talking it over with the Cove doctor, we decided to switch things up and go with Qulipta and Zofran for nausea, along with Nurtec for when I actually have a migraine. Since making that change, I haven't even needed my rescue meds, and it's been almost a month since my last migraine. The whole process was super easy, the doctor got back to me quick and dealt with my concerns in a way that really helped. Cove even helped me find financial assistance to cover the cost of Nurtec and got my insurance to pay for Qulipta. It's seriously the best thing I've done for my health. If you're struggling with your current doctor, I definitely suggest giving Cove a shot.
Paid upfront, had to jump through hoops to speak with someone, wrong medicine prescribed, still had to pay
This company is terrible! I had to pay upfront before I even got a chance to speak to someone, and when I finally did, it was a complete disaster. They ended up giving me the incorrect medicine and I still had to fork over the money for it. It's such a joke!
Refund request
I was really bummed out by how little help I got from the company when I asked for a refund. They basically did nothing to help me and didn't seem like they even cared about fixing the problem. Dealing with a company that doesn't respond and isn't helpful is super annoying. I wouldn't suggest bothering with them at all.
Counseling services subscription
I recently signed up for counseling services with Cove because they said they would provide quick and efficient care. However, I ended up waiting six days without hearing from a provider or getting a treatment plan. I decided to reach out to them for an update. Their communication was not great, and they gave excuses about being busy and having mix-ups with other patients. I was disappointed with the lack of professionalism and organization, especially when it comes to mental health support. I asked for a refund because I didn't receive proper care, but they said no, even though I didn't get any actual medical treatment. This seems kind of shady since they already charged my insurance. I also wanted to talk to a supervisor, but they haven't gotten back to me yet. Overall, my experience with Cove has been really frustrating and unprofessional.
Prescription refill subscription
I've been a customer for a while now, and I have to say, this service has been a major letdown. I suffer from chronic migraines, so I really need my prescriptions on time to avoid unbearable pain and missing work. But Cove just can't seem to get it right. Out of all the times I've ordered, they've only managed to refill and deliver my prescription once in the past year and a half. This level of incompetence is just not okay, especially for people like me who rely on these meds to function. Their lack of responsibility has caused me so much unnecessary suffering and stress. It's really disappointing to see a service that's supposed to help people like me keep dropping the ball.
Prescription purchase
I recently bought a prescription from this company, and honestly, the whole experience was disappointing. I paid for the prescription, but then they told me my headaches weren't bad enough for the medication. It was frustrating and made me feel like I was misled. And to top it off, I still haven't gotten a refund for the prescription I never even got. The lack of communication and customer service in this situation has been so frustrating, and honestly, it's left a bad taste in my mouth.
Prescription medication purchase
I just bought some prescription meds from this website I found. But here's the kicker - had no clue they only treated migraines until after I paid the consultation fee. Then, to top it off, they told me they only give meds for migraines. Even when I tried to explain that I had no idea about this restriction, they wouldn't give me back my consultation fee. Honestly, it was a pretty disappointing experience overall. Just a heads up to anyone thinking about using this service - make sure you know what you're getting into before you buy anything.
Review with most votes
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