All reviews of Marjorie DuBuque
Review about: Battle Steel
K19 rifle
I recently bought a K19 rifle from your company and paid extra for fast shipping. But when I tracked the package, I found out it wasn't sent out the way I wanted. So, I ended up getting it a week later than I expected. I was pretty annoyed, but I called customer service to ask for a refund on the shipping cost. The person I talked to was really nice, upfront, and fixed everything in just 5 minutes. They admitted it was a mistake on their end and refunded my money right away. Even though the shipping mix-up was a pain, the great customer service made up for it.