All reviews of Mark Judge

  • Review about: Trainz

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Collectible model train cars (2), plastic & metal construction.

    Ordered 7/3, shipped 7/7, not delivered until 7/14 (FedEx). Box arrived damaged (looked like someone sat on it!). Luckily contents were double wrapped and survived the trip. Order was sent to a big city, not a small town: should NOT have taken 7 days to get here. Customer service was reluctant to track package for me; FedEx said they would MAIL me a tracking “code”- I never got any mail from FedEx. I would prefer USPS Priority Mail to FedEx, but was not given any choice by shipper. Other than Trainz not wanting to track shipment, most problems were with FedEx. I still don’t know if I’m “enrolled” with them now...