All reviews of Markus Wisoky
Review about: Owlet
Baby monitor camera malfunction
I had a really terrible experience with this company's customer service. My baby monitor's camera suddenly stopped working, and that's pretty important for a device like this. When I called their customer service team, they couldn't help me and said they'd have someone call me back. Instead of a call, I got an email asking me questions I'd already answered. It's frustrating dealing with a company that can't give a simple solution to a problem. I'm not sure if they're just bad at their jobs or intentionally being difficult, but their responses haven't been helpful at all. They keep suggesting things I've already tried, and they don't seem to get that the camera is just broken. I'd suggest avoiding this company because they're expensive and have the worst customer service ever.