Owlet29 reviews
This score is based on 29 genuine reviews submitted via US-Reviews since 2021.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Tried it — hopeful but let down
it wasn’t the right fit for us, even though I really wanted it to be. We bought the sock because we’re new parents and I wake up all the time worrying about our baby’s breathing, so I thought this would help me sleep. It’s clever in concept, but the sock kept dropping the connection every few minutes and the alarm beeps and wakes everyone up. I followed the setup, re-paired it, moved the phone closer, did all that — still the same. There’s no option to silence the disconnect alarm, so instead of peace it just becomes one more thing that jars you awake. Kinda disappointing and a bit sad since it’s not cheap; maybe they’ll fix it with an update.
Late-night tug-of-war with a sock
same steps, same script, then they say they'll move the chat to email and the loop repeats. The base unit feels kind of cheap in your hands and the 2.4 GHz-only thing is a little sketchy. Right now I'm waiting for a replacement but it's been slow and annoying. I still like the idea and how it feels on her foot — when it works it actually calms me down — but the support dance and flaky Wi‑Fi make me think twice about telling other tired parents to buy it.
Finally steady after a rough start
I remember the first morning after setup. The camera had residue from the protective sticker. I scrubbed it off. Pairing took ages. The unit kept making its own Wi‑Fi hotspot and the QR code never worked on my phone. It also only connected over older cellular modes on the included SIM, so remote access was flaky. I spent an hour toggling networks and power cycles. Then, unexpectedly, it stayed online while I was at work. Live feed was stable for several hours. That was the moment I felt it was worth keeping. It's not seamless. It still drops once in a while and setup is clumsy. But for checking the living room during the day, it does the job. Small flaws, but usable. Price felt fair for what it delivers overall, though.
Small relief after a rocky start
I was already half convinced I’d made a dumb decision by the time I opened the box — worried about secondhand gear, worried about whether it actually tracked anything useful. Jumped into it in the middle of the night a few days later when the baby wouldn’t settle, and that first setup felt like a test of patience. The base kept losing connection, readings blinked off, and I spent an hour poking at Bluetooth and the app, thinking “great, here we go.” That’s the doubt part — legit, cold feet about trusting a monitor for overnight use.
Midnight beeps and shaky wifi — not great
At three in the morning a tiny alarm can feel huge, and this device does that too often. When it behaves, it quietly does its job and you barely notice it. But when it doesn’t, the persistent beeping and reconnect attempts make you more anxious than reassured. We live in a small flat with solid Wi‑Fi — I mean, no dead zones — yet getting the base station online was a recurring headache. The wearable sensor itself felt lightweight and unobtrusive on the baby, which I liked, but the whole setup reliability was hit or miss. I accidentally put the sensor through the wash once; it surprisingly still works, but customer support was basically useless about it. My emails got short, repetitive replies saying it’s outside warranty, and then nothing useful after that. Trying to order a replacement felt oddly blocked — automated responses about medical certification that didn’t really explain anything. Compared to a simple Snuza unit we’ve used, this system is pricier and felt fancier but not more dependable. If you want something low‑fuss and trustworthy, I’d probably recommend the simpler option. If you already have it, be prepared for occasional connectivity dramas and to help yourself more than the support team will. A wish — make the base station easier to pair, and clear replacement policies, please.
Baby monitor camera malfunction
I had a really terrible experience with this company's customer service. My baby monitor's camera suddenly stopped working, and that's pretty important for a device like this. When I called their customer service team, they couldn't help me and said they'd have someone call me back. Instead of a call, I got an email asking me questions I'd already answered. It's frustrating dealing with a company that can't give a simple solution to a problem. I'm not sure if they're just bad at their jobs or intentionally being difficult, but their responses haven't been helpful at all. They keep suggesting things I've already tried, and they don't seem to get that the camera is just broken. I'd suggest avoiding this company because they're expensive and have the worst customer service ever.
Sock and camera
The sock does an okay job, but the camera isn't that great. It keeps lagging and cutting out, even with what is supposed to be a strong internet connection. When I reached out to customer service about the problems, all they gave me were basic, unhelpful responses. I'd recommend opting for a traditional radio baby monitor instead of a wifi one.
Owlet sock purchase
As a new parent, I wanted to keep an eye on my baby's oxygen levels while sleeping. So, I thought buying the monitoring sock would be a good idea. But man, it didn't turn out as well as I hoped. The first night we used it, the low oxygen alarm kept going off, freaking me out. We hurried to the hospital, and guess what? The baby was totally okay. I felt even more stressed out and worried after that. The doctors basically said relying on that sock was like trusting an Apple Watch, which didn't make me feel any better. So, we decided to ditch the sock altogether. Honestly, I think products like that just feed off our fears and make us waste money. I wish I hadn't even bothered with it.
Cam 2 malfunctioning, lacking recording feature
I bought the Cam 2 not too long ago, but I'm not happy with it. The video clip recording feature isn't working like it should, even though that's one of the main reasons I got it. I've contacted customer support a bunch of times, but they keep making empty promises and not following through. It's been two months now, and the problem still isn't fixed. They even released an app update, but the recording issue is still there, despite them saying it would be fixed. I'm pretty disappointed because not only was the camera pricey, but it's not doing what it's supposed to do.
Sock monitoring system
The sock monitoring system is pretty good at keeping track, but the camera part is not great. Even though we set up a mesh network, the camera still doesn't work well and needs an extra camera for watching everything properly. Plus, the camera app is just really annoying to deal with and not good quality.
Silent Baby Monitor
I bought a baby monitor from this company, and it's not as great as they claim. They say it has high-tech sound detection, but really, it's slow with a 15-second delay and sometimes misses sounds in the room. It's a worry when you're trying to keep an eye on a baby. Also, the camera is super slow to respond when you want to check the live feed, like it takes 1-2 minutes sometimes. It's frustrating and not helpful in urgent moments.
Owlet sock connectivity problems
I've had the Owlet sock for about a year, and I always seem to have problems with it disconnecting from the WiFi. It's annoying because I have to constantly adjust the settings and re-sync it. Also, it only connects to 2.4Ghz WiFi, which seems old-fashioned in this day and age. I mean, most of our other devices use 5.0Ghz, so why is this still a problem? But when it does work, it works well.
Baby monitor camera
I was pretty disappointed with my recent purchase of the baby monitor camera. The picture quality is awesome, but the app is seriously lacking, especially if someone else is trying to use it. It takes forever for the picture to show up, I often have to keep opening and closing the app. And forget about trying to get it into full screen mode, it hardly ever works. Plus, the notifications are super delayed, sometimes I hear my baby crying before I even get the notification. I should've read more reviews before buying it, other customers mentioned the same issues. On top of that, there's no extra features like soft music or white noise, which makes me feel like I wasted my money on this product.
Baby monitor purchase
I made the mistake of buying a baby monitor without looking at the reviews, and I was pretty surprised by how slow the camera feed was. I was so concerned about getting wrong information that I didn't even bother trying out the sock attachment. It's pretty worrying that a product like this is being sold when it can't even give accurate readings of a baby's vitals.
Faulty product
This company is terrible, like the worst ever. I bought a Cam1 that turned out to be a complete dud. It won't even connect to my phone, no matter what I try. I reached out to the tech team for help, but all they did was bounce me back to the main team for a refund. It's just an endless cycle of frustration and let down. I feel like they're intentionally dragging things out so they can avoid reimbursing me before my warranty expires. The customer service is a complete disaster, I'm absolutely furious.
Camera 2 purchase
I was really bummed out by Camera 2 because the app kept freezing all the time, making it hard for me to keep an eye on my baby properly. Even though the image quality was pretty good, especially in low light, the camera would freeze and not show what was happening in real-time, so I couldn't really trust it for accurate monitoring. To be honest, I don't think it's worth the money and I wouldn't suggest it to anyone.
Wireless sock in cool colors
This wireless sock is so convenient and easy to put on! The information it provides is really accurate, and the app is amazing! I did have a small problem with a bug, but when I reached out to customer service, they were super responsive and really paid attention to my concerns. I don't understand why some folks left negative reviews - this sock is fantastic!
Baby monitoring sock
I bought this baby monitoring sock and it's been a total letdown. The sock keeps losing its connection to WiFi and the app keeps saying "Searching for base" over and over again. I have to go through the whole rigmarole of reconnecting the base to WiFi every time the sock disconnects. I even tried moving the base closer to the WiFi router, but it doesn't help at all. It's pretty obvious that this product was not well thought out or made, and whoever wrote the code for it should be fired ASAP.
Overpriced baby monitor sock
The prices at this place are outrageous for what you get, and their customer service is just awful. If you have any problems, be ready to deal with difficult people and a lot of headaches. It's a total nightmare. The device itself is not reliable, sometimes losing connection to wifi for no reason. I wouldn't recommend trusting this company or device for consistent monitoring.
Baby monitor socks
I've been using these baby monitor socks for about a month now and I gotta say, they've been working like a charm for me. As a new dad, I've been pretty stressed about taking care of my first child, but these socks have really helped ease my mind. I've noticed some folks leaving negative comments, but honestly, I think they just need to take a little time to read the instructions and app guidelines to get the hang of it.
All you gotta do is make sure the sensor is on the baby, place the base on a higher floor, and you shouldn't have any issues with the connection. Oh, and be careful not to put the sock on too tight or too loose, and try not to hold the baby too close with the sock on because it can mess with the radio waves and cause some hiccups in the connection. But other than that, the camera and sock combo are really awesome!
About Owlet
Whether we are newbies or veterans in the parenting business, the safety of our babies and children cannot and should not be compromised. Owlet is a company that offers parents peace of mind by offering a product to monitor the baby’s safety at all times. For honest reviews of the Owlet and their products, please read on.
About Owlet
Owlet Baby Care describes itself as a health technology company founded by a team of parents in 2013. The Smart Sock Baby Monitor, which is the flagship product of the company, uses pulse oximetry technology to track a baby’s heart rate and oxygen levels during sleep. Owlet’s mission is to empower parents with the right information at the right time. The company is headquartered in Lehi, Utah, USA.
Products and Services of Owlet
The company’s products include the Smart Sock Baby Monitor that comes with a 45-day Peace of Mind Guarantee and the Owlet Cam which streams HD 1080p video with night vision and two-way audio to the parent’s smartphone over a secure, encrypted Wi-Fi connection. The Monitor Duo combines the features of the Sock and the Cam. The Dream Lab is an online and interactive sleep program designed specifically for parents and babies between 4 and 12 months old for better sleep experience. The Dream Lab has a 15-day refund limit policy. Soon to hit the market is the Owlet Band Pregnancy Tracker, with which the parents can safely track their baby’s wellness at home.
Compliments, complaints, and tips for Owlet
Have you used any of the products from Owlet in the past? Kindly leave a review of your experiences here. Tips on how the company can serve you and others better would also be welcome.
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Categories Owlet
Online Shop | Children & Baby | Electronics
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Last update: January 2026
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Review with most votes
Owlet sock and camera
The sock is amazing, the camera is horrible. It rarely connects, constantly needing to be paired again or just gives you a blank screen. Read onBy: Sophia Burd