All reviews of Marty Schamberger
Review about: Creation L
Order mix-up
My experience with Creation L was really disappointing. I ordered a dress and cardigan in April, but they mistakenly sent me two pairs of pants instead. When I tried to exchange the pants for the correct items, I had a lot of problems with their customer service team. They were slow to send me the right items, gave me wrong information, and didn't communicate well. Even after showing proof of my exchange request, they still gave me a hard time and I had to make a whole new order. The customer service reps didn't seem to get it and it definitely made me think less of the brand.