Creation L Reviews

: 29

The data of this company have been checked for accuracy and verified. It is safe to visit its official website. We are convinced that online transparency and security encourage all companies to verify themselves with us, so they know where one can shop trustworthily and safely.

48% Would buy here again

Most relevant positive review

  2024-05-25
15 shirts and 2 pants
I recently bought 15 shirts and 2 pants from this store, and I gotta say, I'm super happy wi...Read on
Adriana

Most relevant negative review

  2024-04-18
Online clothing purchase
I just bought some clothes online and it turned out to be a total letdown. The stuff I got didn&#...Read on
Claude

Review with most votes

  2020-07-02
Bathrobe
Very nice, but took forever to get here. Tried to talk to someone in customer service but they w...Read on
Lisa Hunter

Reviews (29)

  (6)

 (5)

  (11)

  (7)

  (0)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Dress and blouse order, size 4 petite

    I decided to give this place a shot even though I saw some mixed reviews, and I'm happy I did. The dresses they had on display caught my attention, so I ended up buying a couple along with a cute blouse. Usually, I have a hard time finding clothes that fit me right without making me look like a little kid playing dress-up, but everything I got turned out exactly how I wanted. The size 4 petite fit me like a glove, no alterations needed. It feels great to find a store that actually has my size and style in mind. I was so impressed that I ended up ordering more tops right away, can't wait to get them! Overall, I'm really pleased with my experience and will definitely be shopping here again.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    3 tops purchase

    My experience with the company was seriously top-notch. I mean, I was a little nervous after I read some bad reviews right after I made my order. But turns out, I was pleasantly surprised by how fast and how well they got everything to me. The tops I got showed up in just a week, and returning them was a breeze – they even gave me a shipping label! And let me tell you, those tops were really great quality. The white one especially, it wasn't even see-through and held up perfectly after I washed it. I don't get why people had such bad things to say, 'cause my whole experience was amazing. I'll definitely be coming back for more.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    A bunch of items. Several orders

    I have ordered several items on several occasions. I have not had any problems at all. Some items have been on backorder. This is nothing new. I'm 67. Back in the day. There were no malls. Everyone ordered from Sears Wards, Speigel. Aldens and a host of others. Talk about backorder!!! Sometimes you bought items as a Christmas gift and got them in February. And returns were a nightmare. No bubblewrap bags back then. I have never returned anything from Creation L. Quit complaining about backorders!! Back in the day we had what they called Jap-crap. Who cares if it was shipped from Germany.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    15 shirts and 2 pants

    I recently bought 15 shirts and 2 pants from this store, and I gotta say, I'm super happy with what I got. The quality of the clothes is top-notch, especially the t-shirts and jerseys. I sized up on the shirts, and they fit just right. The sweaters and sweatshirt I ordered are awesome additions to my closet. I've already told a few friends about this store because I think they should check it out. It's important to support businesses that come through with great quality and service. I'm a real person sharing this, and I can honestly say I'm a happy customer.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Online clothing purchase

    I just bought some clothes online and it turned out to be a total letdown. The stuff I got didn't even look like the pictures and the quality was disappointing. I figured out they might be shipping it from overseas, so I didn't bother returning them. Instead, I reached out to my credit card company to dispute the charges and get my money back. They offered to send a prepaid shipping label to return the items, but I decided to just keep the clothes since it was already a hassle.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Blouses

    I recently bought some blouses and it turned out to be a great experience. I didn't even check the reviews first, but I was really happy with the quality and how the items looked when they arrived. They were just like the pictures and I really liked all of them. Plus, the delivery was quick - I got them in just 10 days. I'm happy with my purchase and I'll definitely think about ordering more in the future.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Clothing purchase

    I've been a customer of this company for a long time, and I have to say, I've always been really impressed with the service and the quality of their products. I've bought a bunch of stuff from them over the years, and hardly ever had any problems. The one time I did have to return something, it was super easy and quick. The customer service folks took care of it right away, and I got my money back without any trouble. It's clear that this company cares about their customers and wants everyone to have a great shopping experience.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Tee

    I have ordered several items from this company. I am retired and not in a hurry for the orders. They usually come in a descent amount of time and I always read the description of the item. I am always please with the item and so far never had to return.

    I received the first of three tops today. I ordered a size 10. It appears to be a size 16 perhaps. I am waiting to receive the other two before I contact them to exchange, or perhaps to return. The quality is poor; I did receive the one top in good time. The pictures show the tops as being somewhat fitted. The actual top is a big rectangle. Sleeves are shapeless as well. So disappointed. It was manufactured in India. Not a bad thing; at least it wasn't made with ... labor.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Tee shirts

    I was very happy with my order. I loved the styling and quality for the price. I have washed my shirts several times and they still look very nice. My only complaint was the long time it took to receive my order...about three weeks.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Back-ordered purchase

    I just ordered some stuff online, and when I asked about when it would arrive, I found out it's not coming until mid-May because it's on backorder. Even though I got a fast response from customer service, I wish they had told me about the delay right away. It would have been nice to know without me having to ask. It's kind of disappointing they didn't keep me in the loop, and it doesn't look good for their service. Hopefully, the items are worth the wait and hassle.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Complicated returns process

    I've been so frustrated with this company. I've bought a bunch of stuff since March, and I keep having to return things because they don't fit right or they're just not good quality. But getting my money back has been a real pain. I was on the phone for nearly an hour just to sort out two orders, and I still have four more to deal with. It's not right that I'm out money and there's no end in sight. I've got two more things to send back tomorrow, and I'm already dreading the whole process. I can't believe companies like this are still around. I won't be shopping with them again, that's for sure.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Wrong item received

    I bought something from this store recently and it was a total letdown. The clothes I got were nice, but they weren't what I actually ordered. It's so annoying to get the wrong thing, especially when it's not even my fault. And when I reached out to customer service to fix the problem, they wanted to make me pay to send back the wrong item. Then I'd have to wait another 3-4 weeks just to get the right blouse (if they don't mess it up again). Dealing with this has been such a pain and I'm really not happy with the way they've handled things.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Order mix-up

    My experience with Creation L was really disappointing. I ordered a dress and cardigan in April, but they mistakenly sent me two pairs of pants instead. When I tried to exchange the pants for the correct items, I had a lot of problems with their customer service team. They were slow to send me the right items, gave me wrong information, and didn't communicate well. Even after showing proof of my exchange request, they still gave me a hard time and I had to make a whole new order. The customer service reps didn't seem to get it and it definitely made me think less of the brand.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Tops and Dresses

    I was so pumped when I bought some tops and dresses from this company. The catalog had all these adorable styles and flattering fits that I just loved. But man, when I got my order, I was totally let down. The stuff I got looked nothing like what was in the catalog. The tops and dresses were all boxy and unflattering, with huge armholes that didn't do me any favors. Even though I checked the size chart in the catalog before I ordered to make sure I had the right size, the fit was still way off. I swear, my pajamas fit me better than these poorly made clothes.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Slow shipping

    The clothes from this store are really great, but the shipping time is kind of ridiculous. I don't understand why I have to wait 12-15 days for an order that they said would arrive in 4 to 6 business days. It's really annoying to have to wait so long, especially when you're looking forward to wearing your new clothes.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Cancellation of backordered item

    I recently had a frustrating experience with an online store. I found some cool stuff I liked and ordered it. The first delivery was good, but the second order had problems. One of the items I wanted was always out of stock, but they didn't say when it would be back. Customer service couldn't even tell me. Luckily, I could cancel that item and didn't have to pay for it. But it still made me worried about ordering from them again because they seemed so disorganized.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Delayed orders, misleading product descriptions, returned items, waiting for refund.

    I was really let down by my experience at this store. It took forever for my orders to come and when they did, the clothes didn't look anything like the pictures. And to make things worse, I found out they weren't even made in the US, which was a big disappointment. I had to return everything and now I'm just waiting for my money back. It's been a real pain and I feel like I wasted a lot of time and energy on this. Needless to say, I won't be giving this store another shot.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Oversized items

    Don't bother with this company. Their sizing chart is totally off, so I ended up with clothes that were way too big. I'm annoyed I have to pay for return shipping because of their mess up. Just steer clear of them and save yourself the trouble.


Others also viewed